Regarding parcels "safe dropped", rarely that would be considered an accurate description. They may be missing the middle, in transit scans but often they show either out for delivery, delivered or available for pick up. On any shipments I am expecting I monitor tracking closely. You have 180 days from Payment to open the PP dispute.įor a buyer when tracking does show up, it's a bonus. Insurance from Canada Post covers the seller, who bought the postage, not the buyer/recipient.īeing shunted to CP by the seller is, at best, ignorant of how insurance works, and possibly a scam. If the seller cannot prove delivery (not shipping, delivery) you will be refunded. The system is the same, but since you already contacted the seller you can skip that step. Their Resolution Centre is at the top of your PP account page under Tools. If the 30 day Dispute period has passed, you can go to Paypal. If you get neither (or a scammy Offer to Replace) escalate to a Claim, ask eBay to step in and you will be refunded. The first suggestion is to Contact the Seller.Īll you want from the seller is a useable tracking number that shows the purchase is in Canada or your money.Īctually all you want is your money, don't get into a conversation. If the last day has passed, go to the Resolution Centre at the bottom of this page and open an Item Not Received dispute. It may give you the warm fuzzies, but if the item does not arrive, or even if it is late, eBay and Paypal and the credit card you attached to your PP account all have your back.ĮBay gave you a delivery window.
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